Terms of service
Effective Date: 1 April 2025
These Terms & Conditions (“Terms”) govern the use of our website, purchase of products, and all services provided by Woodleaf Furniture (“we”, “us”, “our”). By accessing our website or making a purchase, you agree to comply with and be bound by these Terms.
1. Definitions
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Customer / You / Your – The individual or entity purchasing products or using our services.
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Products – All furniture items and related goods offered by Woodleaf Furniture.
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Services – Includes shipping, installation (if applicable), after-sales service, and warranty support.
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Website – Our official online store and digital platforms.
2. Acceptance of Terms
By placing an order or using our website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.
3. Product Information
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We strive to provide accurate product descriptions, specifications, and images. However, minor variations in color, finish, or dimensions may occur due to natural materials and manufacturing processes.
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All product images on our website are for representation purposes only.
4. Pricing & Payments
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All prices are listed in Indian Rupees (INR) and include applicable taxes unless otherwise stated.
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We accept payments via multiple modes including online payment gateways, bank transfers, and Cash on Delivery (COD) where available.
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Payment must be completed before order dispatch, except for approved COD orders.
5. Ordering Process
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Browse and select products.
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Add products to cart and complete checkout.
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Make payment through the available methods.
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Receive an order confirmation via email/SMS.
We reserve the right to cancel orders in case of payment issues, stock unavailability, or suspected fraudulent activity.
6. Shipping & Delivery
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Delivery timelines will be communicated during order confirmation.
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Shipping costs depend on location, product size, and weight.
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Delays due to logistics partners, natural calamities, strikes, or unforeseen events are not our responsibility.
7. Return & Refund
Our Return & Refund Policy governs all returns, replacements, and refunds. Please refer to that document for detailed terms.
8. Warranty
Our Warranty Policy applies to all eligible products. Warranty covers manufacturing defects only and excludes normal wear & tear, misuse, or unauthorized repairs.
9. Limitation of Liability
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We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
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Our total liability shall not exceed the total amount paid for the product in question.
10. User Responsibilities
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You are responsible for providing accurate delivery information.
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You must ensure safe access for delivery and installation.
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You agree not to misuse our website, products, or services in any unlawful manner.
11. Intellectual Property
All content, designs, logos, images, and product names on our website are the intellectual property of Woodleaf Furniture. Unauthorized use is prohibited.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
13. Amendments
We reserve the right to update or modify these Terms at any time without prior notice. The latest version will always be available on our website.
14. Contact Information
📧 Email: sales@woodleafuniverse.com
📞 Phone: +91 63581 72618
🏢 Address: B-505, The Capital, Science City Road, Sola, Ahmedabad, Gujarat 380060